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Red Shield Family Residence and Eliza Shirley House

Offering loving, respectful, compassionate, and non-judgmental services in order to empower residents to strive towards self-sufficiency.

Support Our Shelter

The Salvation Army Red Shield Family Residence and Eliza Shirley House are safe and welcoming emergency housing programs offering loving, respectful, compassionate, and non-judgmental services in order to empower residents to strive towards self-sufficiency. All family configurations are accepted. Most of the adults we serve have self-identified as victims of traumatic childhoods; physical, emotional, and sexual abuse, and neglect. In fact, seventy five percent of our residents have openly reported personal histories of trauma.

Our Mission

The Red Shield Family Residence is a therapeutic community; where the power of the group creates healthy norms, healthy interactions, and subsequently, a positive sense of well-being for all. The community allows members to focus on movement towards the achievement of goals, emotional stability, and the ultimate aspiration of self-sufficiency.

Contact Us

715 N. Broad Street
Philadelphia, PA 19123

Our Services:

Intensive Case Management

Intensive case management services are an integral part of the services at The Salvation Army Red Shield and Eliza Shirley House. Case managers maintain a manageable caseload, with both adults and children receiving case management services. Smaller caseloads allow staff time to develop strong relationships with the residents they serve.

All new residents are assigned to a case manager within 24 hours of arriving at the residence. The assigned case manager then meets with the resident to complete a full assessment of the individual's strengths and challenges. Goals are established with residents focusing healing from the past in order to look forward to a brighter future. Our residents are connected with jobs, school, work programs and mental health, domestic violence and/or drug and alcohol treatment programs.

Room & Board

Residents at The Salvation Army Red Shield are provided private rooms. They are responsible for maintaining the neatness and cleanliness of their personal space. Staff is available with guidance and cleaning supplies to assist in this process. Residents learn the importance of maintaining a safe and clean environment, especially around small children.

While in the shelter, families are served three hot, nutritious meals each day. Parents are offered guidance from staff as to how to feed babies, toddlers and older children. Meals are held for residents attending programs, or working, and not able to return to the shelter during regular mealtimes. Early breakfasts are served to children who travel long distances to school. Bag lunches are prepared for residents who work or attend job training programs. Meal planning is culturally sensitive and meets the dietary needs of vegetarians and residents who have food allergies.

Parent & Children

The experience of homelessness can be particularly traumatizing for children. Trauma-sensitive, after-school and educational enrichment programs are offered to all school age children. The special needs of children from zero to five are met in the loving care provided in our Bright Space.

Programs include:

Parenting Course: Three-session parenting seminars for our residents, Mom/Toddler bonding groups and more.

After-school and Summer Educational Enrichment programs are offered to all school age children. Additionally, the shelter works closely with the Office of Specialized Services of the School District of Philadelphia to ensure children’s academic needs are met. All children are assessed for outstanding educational needs and linked to services. Tutoring and homework assistance is provided on a regular basis.

Family Care Curriculum (FCC) is a parenting program that combines best practices of attachment 21 and trauma theory, and principles of Effective Black Parenting and self-care. Learn More

In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex (including gender identity and sexual orientation), disability, age, or reprisal or retaliation for prior civil rights activity.

Program information may be made available in languages other than English. Persons with disabilities who require alternative means of communication to obtain program information (e.g., Braille, large print, audiotape, American Sign Language), should contact the responsible state or local agency that administers the program or USDA’s TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339.

To file a program discrimination complaint, a Complainant should complete a Form AD-3027, USDA Program Discrimination Complaint Form which can be obtained online, from any USDA office, by calling (866) 632-9992, or by writing a letter addressed to USDA. The letter must contain the complainant’s name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. The completed AD-3027 form or letter must be submitted to USDA by:

Mail:
U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, SW
Washington, D.C. 20250-9410; or
Fax:
(833) 256-1665 or (202) 690-7442; or
Email:
program.intake@usda.gov

This institution is an equal opportunity provider.