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The Salvation Army's Marshall House helps
Hartford mom get back on her feet.

The Marshall House


In Greater Hartford, The Salvation Army has been working with families and single women who are homeless for over 40 years. In 1974, the organization opened a 12-bed shelter for families and single women who were homeless.

Family Shelter provides 27 beds to families and individual women 365 days per year. The families and women that reside in the family shelter are able to reside there until permanent housing is secured. Residents receive access to case management, laundry facilities, and 3 meals and a snack each day.

A Message from the Director

The Salvation Army helps bind the wounds of modern day life. None of us are exempt from the trials and tribulations of life. Homelessness does not discriminate. My hope is that every life that we touch here at the Salvation Army's Marshall House is in some way made better through our services, kindness and care.

Marshall House Philosophy

The Salvation Army's Marshall House is located in Hartford's Asylum Hill Neighborhood, at 225 South Marshall Street. Marshall House programs offer far more than just meals, clothing and a place to sleep. Services are holistic and include prevention and response to issues surrounding homelessness and poverty. Residents are offered education, employment skills training, advocacy services, counseling and compassionate care so that they are empowered to lead responsible, self-sufficient lives. The staff at Marshall House is committed to providing a safe environment, support and guidance for residents during difficult periods in their lives.

Women & Family No Freeze Shelter

Women and Family No Freeze Shelter located at Marshall House provides 24 beds during the cold weather months, November through March. When all year-round beds are full, women and families may reside in the No Freeze Shelter. The No Freeze Shelter is first come, first served each night with a preference given to families with children and those who stayed the night prior. Residents receive access to case management, laundry facilities, and 3 meals and a snack each day. When the No Freeze Shelter is at capacity, Marshall House places families in a hotel until space becomes available.

Homeless Prevention Program

Operating since 1996, the Homeless Prevention Program provides intensive case management services and limited financial assistance to those at risk of homelessness, with the goal of stabilizing housing and developing greater powers of self-sufficiency and self determination. In 2013, the Homeless Prevention Program provided case management services to stabilize 307 households who were at risk of homelessness. Financial assistance grants were given to 169 of these households for back rent, security deposits, and utility bills to enable households to either move to or maintain stable housing.

Warming Center

During cold weather months, December through March, when all shelters are filled to capacity, Marshall House operates a warming center, serving up to 50 individual men and women. The warming center provides a place for men and women to stay warm each night and access case management services. Light snacks, refreshments, toiletries and clothing are also provided to meet basic needs.

Homeless Prevention & Shelter Diversion

Homeless Prevention and Shelter Diversion Program prevent individuals and households from entering the emergency shelter system. When an individual or family calls Infoline (211) seeking emergency shelter, they are scheduled an appointment with a Diversion Specialist at the Hartford Diversion Center located at Mercy House where Marshall House provides fulltime staffing. A Diversion Specialist works with the household to divert them from emergency shelter by assisting with light financial assistance, family mediation, and case management.

If households are currently housed, but are at risk of becoming homeless due to the threat of eviction or loss of utilities, Marshall House provides a one-time financial payment to assist in rental arrears and payments to utility companies. When households receive financial assistance from Homeless Prevention, they work on creating a monthly budget with a Home Prevention Case Worker and attend a workshop focused on financial literacy.