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Utility Assistance Image

Utility Assistance

The Salvation Army HeatShare program provides assistance with utility bills for households that have received a shut-off notice

 

The Salvation Army offers utility assistance throughout Western Pennsylvania. Our social service caseworkers  help families and individuals pay their utility bills when faced with financial crisis. In-person requests are received throughout the year during normal weekday hours, as well as telephone inquiries and referrals from other human service agencies. Moreover, many of our locations are partner agencies with The Dollar Energy Fund and individuals qualifying may complete an application onsite. 

The Salvation Army recognizes a request for assistance with a utility shut off often involves a complex set of circumstances. For this reason, each applicant receives much more than the processing of his or her paperwork. Through a one-to-one interview, The Salvation Army caseworker aims to identify the other factors contributing to the household's emergency situation and provides other forms of assistance, referrals, budget counseling, and emotional support as necessary. This holistic approach allows The Salvation Army to help in a way that reduces the likelihood of future crisis.

 

To find the HeatShare office that serves your area, call the HeatShare hotline at 1-800-842-7279.