Extended Pool Closing
Beginning September 26th
To our valued members: Over the past 24 months, the Kroc Center has been actively planning major mechanical improvements in our Aquatics area. Early in 2020 and as an initial part of this plan, we replaced our outdated pool water heaters with equipment that is better able to keep up with the demands of our pools. As we move into the 4th calendar quarter of 2021, the 2nd part of this major project involves replacing the rooftop air conditioning equipment and inside ductwork that is responsible for maintaining air flow, temperature, and humidity levels in each area of the aquatic center.
Because of the complex nature of this work, we will be forced to close our aquatic center for an extended period of time, beginning at the end of the day on Saturday 9/25/21. We have coupled this closure with our annual pool maintenance – this includes significant repairs to the pool surfaces (our pools are now 11 years old), tile repairs throughout the space, and a full inspection and recommended repairs to our waterslide. We realize that this closure creates a significant inconvenience for those who use our pools but we are equally confident that this temporary inconvenience will result in significant environmental improvements in our aquatic center as we move into our 2nd decade of serving the North Philadelphia community.
For monthly members that wish to place their memberships in a temporary, inactive status, please contact our Member Services dept in writing prior to our scheduled 09/20/21 auto-draft and we will set up your account to skip the October, November, and December monthly payments (auto-draft will restart on 12/20/21 for January 2022). Annual members who wish to become temporarily inactive will receive a 3-month extension of their plans (beyond their currently scheduled expiration date).
We appreciate your patience and understanding with our desire to make these improvements in our aquatics space. If you have questions about this work or would like to discuss your membership plan options while this work is being completed, please feel free to contact Sales and Marketing Manager Bill Ruckh at (215) 558-1538 or by email at William.Ruckh@use.salvationarmy.org.
Please Be Considerate!
Our water park is a family-friendly swimming environment. We ask that all of our members and guests, for the health and safety of all pool users, read through our rules before first using the pool area. If you have any questions in particular, please contact a member of our Aquatics staff for more information.
This is not an exhaustive list; Center staff may determine what is appropriate for this area, and those in violation will be asked to leave the pool area.
- Persons with infections or diseases that may be transmitted by the pool water are prohibited (28 Pa. Code 18.53)
- Proper swim attire is required in all pools and is defined below:
- Bathing suit, burkini, swim trunks, jammers or speedos, swim shirts, and rash guards
- Does not include common street wear or any of the following: basketball shorts, cover ups, denim and active wear (sports bras, active wear t-shirts, under armor shirts, compression tights and female tights), t- shirts or undergarments
- Those in violation will be asked to leave the pool area
- Swim attire may not be worn outside of our pool and locker room areas
- Please refrain from wearing street shoes on our pool deck. Water shoes or shower shoes are permitted but are not required
- Swimmers are required to shower using locker room or pool deck showers prior to entering all pools
- Opposite gender individuals (all ages) are NOT permitted in our single sex locker rooms; please use our family locker rooms, as needed
- Swimmers age 12 and under must be accompanied by an adult (age 18+) while in the pool area at all times
- Swimmers age 6 and under must be accompanied in the water by an adult (age 18+) at all times
- Infants must wear a swim diaper at all times while in the pool (available for purchase at Kroc Café)
- Diving, running and rough play is not allowed in the pool area.
- Photos or recordings and including facetime, snapchat, facebook live and other forms of social media showing the center are not allowed in the pool area unless approved in advance by Kroc Center management
- Climbing on or over the walls between pools is not permitted
- Food is not permitted on the pool deck or in/near the water. Glass containers are prohibited and all drinks must be in closed containers
- Actions interfering with staff’s ability to provide a safe environment are caused for dismissal from this area.
- Swimmers ages 17 and under must be accompanied by an adult (18+) at all times and are required to pass a swim test prior to use
- Hanging on lane lines is prohibited
- Use of starting blocks is limited to swim team only
- All users must be 48” or taller to ride
- Pregnant women and those with health conditions should not use the water slide
- Maximum slide load is 1 swimmer (300 lb maximum weight). Next rider must wait at the bottom of the stairs until signaled by lifeguard to proceed
- Riders must exit the catch pool immediately after using the slide
- All riders must lay on their back, feet first, with arms and legs crossed while riding; no “head first” sliding and no stopping while on slide
- Use of hot tub is limited to those age 18 and older
- Water temperature will be kept at 100⁰F -102⁰F; due to the higher temperature, use of hot tub should not exceed 15 minutes
- After 15 minutes, exit the hot tub using the steps or ladder
- Hot tub maximum occupancy is 12 bathers
- Use of the tub is prohibited by those under the influence of alcohol, narcotics, or other drugs that cause drowsiness
- Exit the hot tub if you experience nausea or dizziness
- Pregnant women, elderly persons, and those with health conditions (including but not limited to heart disease, diabetes, high or low blood pressure) should consult with a physician before using hot tub
- Do not use the hot tub if the suction fitting is missing or broken
- All registered swimmers and chaperones must check in at our Welcome Desk before proceeding to pool area
- A maximum of 2 non-member chaperones will be admitted, provided they arrive at the same time as the student (includes siblings and other children, regardless of age). For chaperones planning to arrive after the lesson has started, our Welcome Desk must be made aware of this at the time the student enters
- Only active Kroc members and their paid guests are permitted to use the pools during the lessons program
- Students without an active Kroc membership will be provided entry to the facility no more than 15 minutes prior to their scheduled lesson